Privacy Policy

Privacy Policy

Last Updated: June 7, 2026

Welcome to Tavu Expeditions ("we," "our," or "us"). We are committed to protecting your privacy and ensuring that your personal data is handled safely and responsibly. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website (tavuexpeditions.com) and book our safari or travel services.

1. Information We Collect

To provide you with exceptional safari experiences, we collect information that helps us personalize and process your travel arrangements.

Information You Provide Directly

  • Personal Identifiers: Name, date of birth, gender, and nationality.

  • Contact Information: Email address, phone number, and physical billing address.

  • Travel Documentation: Passport details (required for booking domestic flights, park fees, and permits).

  • Payment Details: Credit card info or mobile money transaction details (processed securely via third-party gateways; we do not store raw card numbers).

  • Health & Preferences: Dietary restrictions, medical conditions, or physical requirements necessary to ensure your safety and comfort during an expedition.

Information Collected Automatically

When you browse our website, we automatically collect certain technical data through cookies and log files, including your IP address, browser type, operating system, and the pages you visit.

2. How We Use Your Information

We use the collected data strictly for operational and legal requirements, including:

  • Booking & Logistics: Securing your hotel reservations, safari vehicles, park entry permits, and local flights.

  • Communication: Sending you itineraries, booking confirmations, invoices, and safety updates.

  • Customer Support: Responding to your inquiries, customization requests, and feedback.

  • Marketing (Opt-in): Sending you seasonal safari packages or newsletter updates (you can unsubscribe at any time).

3. How We Share Your Information

We do not sell, rent, or trade your personal data to third parties. We only share your information with trusted partners essential to executing your trip:

  • Local Service Providers: Lodges, camps, local flight operators, and rangers who require guest names and passport/dietary details to provide services.

  • Payment Processors: Secure third-party gateways used to process your payments safely.

  • Legal Compliance: If required by law, we may disclose information to government authorities or law enforcement (e.g., for border control or national park registration).

4. Data Security & Retention

We implement robust technical and organizational security measures to protect your personal data from unauthorized access, alteration, or disclosure.

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, or to comply with statutory legal and financial bookkeeping regulations.

5. Your Rights

Depending on your location (including the UK, EU under GDPR, or other regional jurisdictions), you have the following rights regarding your data:

  • Access: The right to request a copy of the personal data we hold about you.

  • Correction: The right to ask us to correct inaccurate or incomplete information.

  • Deletion: The right to request that we erase your data, subject to legal or contractual retention obligations.

  • Withdraw Consent: The right to opt out of marketing communications at any moment.

6. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience, analyze site traffic, and understand user behavior. You can configure your browser settings to refuse cookies, though some features of the website may not function optimally as a result.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any changes will be posted on this page with an updated "Last Updated" date.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how your data is handled, please reach out to us at: